Privacy Policy

1. Information We Collect

We collect certain categories of information when you use our Service. The information we collect depends on how you interact with Doc.

Voice and Audio Data

When you use Doc, we collect voice recordings and audio data from your conversations. This is necessary to provide the voice-based interaction that is core to our Service. Your voice data may be processed to generate transcripts of your conversations.

Technical Information

We may also collect:

• Device information and identifiers
• IP address
• Browser type and settings
• Usage data and interaction logs
• Approximate location (city/region level based on IP)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your voice input and generate responses
• Improve and develop the Service
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Third-Party Services

We use third-party service providers to help deliver our Service. These providers may process your data, including voice data, on our behalf:

• Voice processing services - to enable real-time voice conversations
• Speech-to-text services - to transcribe your voice input
• AI language models - to generate conversational responses
• Text-to-speech services - to generate voice responses
• Analytics providers - to understand Service usage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Retention

We retain your information only as long as necessary for the purposes described in this Privacy Policy. Voice data and conversation transcripts may be retained for a limited period to improve our Service, after which they are deleted or anonymized.

You may request deletion of your data at any time by contacting us.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information:

• Access - Request a copy of the information we hold about you
• Deletion - Request deletion of your information
• Correction - Request correction of inaccurate information
• Opt-out - Opt out of certain data processing activities

To exercise these rights, please contact us using the information below.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell your personal information.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with a new "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.